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1. What is Happyneser Paulo Skin Essentials?

  • Happyneser Paulo Skin Essentials is a brand dedicated to providing natural and sustainable skin care products. We offer a range of items, including Brown Rice Soap, Coffee Honey Soap, Baobab Soap for full-body use, and Premium Baobab Oil, all designed to enhance the health and radiance of your skin.

2. Are your products cruelty-free?

  • Yes, all our products are cruelty-free. We do not test on animals and are committed to promoting ethical and compassionate practices.

3. What are the key ingredients in your products?

  • Our products are formulated with natural and nourishing ingredients. The ingredients vary depending on the product, but you can find detailed information about the ingredients on the product pages on our website.

4. Are your products safe for sensitive skin?

  • Many of our products are suitable for sensitive skin. However, as with any new skin care product, we recommend doing a patch test before using them extensively. If you have specific concerns about allergies or sensitivities, please consult a dermatologist.

5. How do I use the Brown Rice Soap, Coffee Honey Soap, Baobab Soap, and Premium Baobab Oil?

  • Detailed usage instructions can be found on the product labels and our website. Generally, wet your skin, lather the soap in your hands or on a cloth, and apply it to your skin, then rinse. Premium Baobab Oil can be applied directly to the skin or hair, as needed.

6. Do you ship internationally?

  • Yes, we offer international shipping. Shipping costs and delivery times may vary based on your location. Please refer to our Shipping Policy for more details.

7. What is your return policy?

  • We want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, please refer to our Return Policy for information on how to return or exchange products.

8. Can I subscribe for recurring deliveries of my favorite products?

  • Yes, we offer a subscription service that allows you to receive your preferred products at regular intervals. You can set up subscriptions on the product pages.

9. How do I contact your customer support team?

  • You can reach our customer support team by visiting our Contact Us page on our website. We are here to assist you with any questions or concerns you may have.

10. Are your products eco-friendly?

  • Yes, we are committed to sustainability. Our packaging is designed to minimize environmental impact, and we source ingredients responsibly. We are continuously exploring ways to further reduce our ecological footprint.